Pop It Rite

Corporate Office Information

Service Request

Affected Equipment: Mach5 60oz (410X-CAV)
Affected Theatre: Cape West Cinema (MO)
Service Status: In Progress
Date Created: January 6, 2026
Service Type: Repair
Notes:

Hi,

Our single kettle popper tripped a breaker this morning and sparked at the plug when we plugged it back in from resetting the breaker.  We called our local electrician out to check the outlet.  The outlet tested fine, so he tested different parts of the popper to try and identify where the problem was and has determined the problem is coming from the kettle.  We need to request service on our popper as it is currently out of commission.  We do have a second popper that we are currently using.

Thanks,

Adam Ralls

 

  • Found broken studs and damaged components.
  • New Kettle Assembly Needed

 

New Kettle Assembly Quote:

# 7478-60-D – KETTLE,M5/DI,16″,SS,48/60 OZ,208V,DIG –
$ 2,885.00
Ticket Images:

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